Decoding and troubleshooting Norton error 8504, 104

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Norton error 8504, 104, is an internal issue that can occur due to any preinstalled security software on your PC or due to failed install when your Norton antivirus is trying to upgrade to the latest edition.

Read More: Norton.com/setup
To get rid of this issue, follow the guidelines:
First, try to reboot your device
  1. Close all running programs
  2. Restart your PC
If you still face the issue, then go to step 2

Download and run the Norton Remove and Reinstall Tool

If you are using Norton on your device, then remove the program before you download and run the Norton Remove and Reinstall Tool.
  1. Go to the official Norton website and download the Norton Remove and Reinstall Tool.
  2. Press CTRL+J keys simultaneously to open the “Downloads” Window in your web browser.
  3. Find the NRnR executable file and double-click on it
  4. Accept the conditions of an end-user license agreement
  5. Press “Advanced Option” button

  7. Press “Remove Only”
  8. Press “Remove”
  9. Click “Restart Now”
Once the computer restarts, follow the guidelines visible on your screen to reinstall the Norton Security.

Uninstall any security software other than Norton

  1. Press the Windows + R keys to open the Run dialog box
  2. Now, type “appwiz.cpl” in the Run box and hit the enter button
  3. From the drop-down list of recently installed programs, select the non-Norton products and get it out of the system by clicking on Uninstall or Remove.
  4. Follow the rest of the procedure visible online
  5. When the procedure completes, hit the restart button

Update the Video Graphics Driver

  1. Press the Windows + R keys simultaneously to start the Run dialog box
  2. Type “devmgmt.msc” and hit the enter button
  3. Go to the “Device Manager” window, and click twice on Display Adaptors
  4. Click right on the HD graphics card, and select “properties”
  5. You need to check whether the Graphic Card Driver is current or outdated by visiting the “Driver” tab
  6. In case, you find the Driver outdated, then you need to download and install the latest updates of the Graphic Card driver.
  7. Now, select your Graphic card Manufacturing Company such as NVIDIA Graphics
  8. Now, restart your PC and check the problem is solved
In the end, if the problem still persists, then contact Norton Customer Care services for technical support in the matter. They will guide throughout the process of resolving the issue and help you get your product updated to the latest version. They are available 24/7 for the convenience of customers.

Source: http://nnorton.us/decoding-and-troubleshooting-norton-error-8504-104/

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